Delivery policy

Express delivery

If your address is inside the delivery area of a Hat Bazar outlet, eligible items come from that outlet with our own riders. The expected time is shown at checkout.

Courier delivery

Items that are not available near you are sent by courier to any district in Bangladesh, usually in 2–5 days.

Fees

Delivery fees depend on how and where your order is delivered and are shown at checkout before you pay. Orders above a set amount may get free delivery; your bag shows how much more you need.

Tracking

Each product in your order shows its own status on the order page, and we send SMS updates.

When we cannot deliver

If we cannot reach you, we will try again or contact you. Paid orders that cannot be delivered are refunded.